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Customer Service Represenatative

Lakewood, NJ | Temporary

Post Date: 11/02/2017 Industry: Fulfillment Services

CUSTOMER SERVICE REPRESENTATIVE Requirements: Excellent communication skills (verbal and written) Excellent Attendance and Punctuality Excellent follow up skills and strong attention to detail. Team player able to work independently in a results-driven, fast-paced environment. Ability to think ‘on your feet’ to solve problems, multi-task and prioritize assignments Proficiency in MS Office Job Duties: Manages and maintains all aspects of customer accounts and order process including: order placement, order entry, follow up, price verification and product inquiries using an in house order processing system. Communicate with customers/sales personnel regarding product availability, delivery dates, order cancellations and order status via phone, fax and/or email. Interface with all levels of staff to ensure customer satisfaction. Handle high volume of calls and respond to inquiries or resolve issues in a timely manner. Suggestively sell products and services through cross-sells and up sells. Reports to Customer Service Manager Location – Lakewood, NJ Temp position 2 -3 months. Compensation: $13. – 15 Per hour DOE Client requests a background and drug tests. EOE


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